We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Bad packaged, but not damaged. Works
It's fast, but broken
Quickly. Ordered black pink come. And work like that
Delivered куръер SDEK to work before shipping called. Tested to work. Still intact, no broken. Thank you. Home will try!!!
Размельчитель good, ordered another.
To The Moscow Region chopper was 20 days, taken straight to the door, so nice. IN general, the device is a fire! super. 4 knife, a huge thicket, generally recommend.
Send quickly came to THE CHEATS recommend this store sociable honest pleasure doing business!
Track rotten, yet Sdek not has improved the situation delivery, All spinning, seemingly too, like, decent. time will tell.
It works great!
Everything is fine! Works.
Delivery to the seaside edge company SDEK 20 days. Parcel not monitored. Product Packaging is badly damaged, but ask store pack better, because This unit was designed for gift. The product is not damaged. IN fact, even tried. As протестируют immediately will add a review.
Track always track. Goods come fast safe and sound. Courier delivered in an apartment. It just works. Is fully consistent with the description.
Blender received quickly, packed well. Шинковала only bow. Now it is satisfied. Thank you very much.
40 days was posting. Long! The road broken cup cover, you can use, but unpleasant. Mail Russia faster and more delicate delivers. Why stores from China Trusted delivery every CDEK and others? Because of deliverymen suffers the seller from China.